Shipping policy

When will you despatch my order?

We try our best to post out orders the day we get them (or the next working day if you order on an evening or weekend). 

Can I ship to an LPO

We cannot guarantee that orders will be shipped via Australia Post. As we use a range of courier and postal services depending on the destination and order requirements, we are unable to guarantee delivery to or forwarding through a Local Post Office (LPO).

How long does delivery take?

That depends on where you live, we post your Snags from the UK. There are estimated delivery times as a guide and your order can arrive just before or just after these times. For a full list of delivery times, see our shipping policy.

Australia

Express Delivery - Up to 7 working days.

Tracked delivery - 6 - 15 days.

New Zealand

Express Delivery - Up to 7 working days.

Tracked delivery - 8 - 17 days.

How much is delivery?

We know how annoying shipping charges are and we are constantly trying to get you the cheapest shipping we can. Wherever we can we use postal delivery rather than couriers - this does mean the price you pay is based on the weight of the order, but overall it gives us the lowest cost for an average order.

Australia

Tracked delivery - $24.99 (Up to 1kg)

Tracked delivery - $29.99 (1kg+)

New Zealand

Tracked delivery - $29.99 (Up to 1kg)

Tracked delivery - $34.99 (1kg+)

 

Can I cancel my order?

You can cancel your order at any time before your tights are dispatched just by emailing us on hello@snagtights.com. After you receive your tights you can cancel for up to 14 days by just sending us back your unused tights. Unfortunately we can't accept cancellations if you've tried on the tights.